SolaX Power Network Technology (Zhejiang) Co.,Ltd.
SolaX Power Network Technology (Zhejiang) Co.,Ltd.
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Last updated
20/01/2024
Warranty period for Inverters

ProductWarranty Period

X1/X3Hybrid-G4

X1/X3-Fit-G4

X1/X3-IES

X3-Ultra

5 years standard warranty, starting from the earlier one of the following two dates:

  • The date on which the product was first installed;

  • 6 months after the date of production


Note:

If an inverter connected to SolaX Cloud and generation data been successfully uploaded to SolaX server, the inverter warranty will be freely upgraded to 10 years standard warranty

ProductWarranty Period

X1-Hybrid-LV

5 years standard warranty, starting from the earlier one of the following two dates:

  • The date on which the product was first installed;

  • 6 months after the date of production


Note:

If X1-Hybrid-LV pair with SolaX battery, and connected to SolaX Cloud and generation data been successfully uploaded to SolaX server, the inverter warranty will be freely upgraded to 10 years standard warranty

ProductWarranty Period
X1-MINI/Boost/Smart5 years standard warranty, starting from the earlier one of the following two dates:


  • The date on which the product was first installed;

  • 6 months after the date of production

X3MICG1 & G2
X3MIC Pro-G1&G2
X1-Hybrid G3/X1-Fit G3
X3-Hybrid G2/X3-Fit G2
X3-MAX
X3-MEGA-G1 & G2
X3-Forth


Warranty period for Accessories
ProductWarranty Period
Meter/CT

2 years standard warranty, starting from the earlier one of the
following two dates:

  • The date on which the product was first installed;

  • 6 months after the date of production

Pocket/Lan/4G
V1000
DataHub
X1/X3-EPS Box
X1/X3-Mate Box
Adaptor Box
ProductWarranty Period
Off-grid eps parallel Box5 years standard warranty, starting from the earlier one of the
following two dates:
The date on which the product was first installed;
6 months after the date of production
BMS Parallel Box


Warranty period for EV Charger
ProductWarranty Period
EV Charger

3 years standard warranty, starting from the earlier one of the following two dates:

  • The date on which the product was first installed;

  • 6 months after the date of production


Warranty period for Battery
Battery SeriesBMSBatteryWarranty Period
T-BAT-SYS-HV-3.0MC0600HV10230

10 years standard warranty, starting from the earlier one of the
following two dates:

  • The date on which the product was first installed;

  • 6 months after the date of production


This warranty does not include any accessories and tool kit items provided with the product.

T-BAT-SYS-HV-S2.5MCS0800TP-HS2.5
T-BAT-SYS-HV-S3.6MCS0800TP-HS3.6
T-BAT-SYS-HV-S50EMCS0800ETP-HS50E
T-BAT-SYS-HV-5.8

T-BAT H 5.8

Master battery
integrated with BMS

HV11550
T-BAT-SYS-LV-R2.5T-BAT LR25
T-BAT-SYS-LV-3.6T-BAT-LR36
T-BAT-SYS-HV-R2.5MCR0800TP-HR25
T-BAT-SYS-HV-R3.6MCR0800TP-HR36


Language
English
Format
PDF
Size
393KB
Last updated
20/01/2024
Warranty period for Inverters


ProductWarranty Period
X1/X3-Hybrid-G4

5 years standard warranty starting from the earlier one of the following two dates:

  • The date on which the product was first installed;

  • 9 months after the date of production


Note:

If an inverter connected to SolaX Cloud and generation data been successfully uploaded to SolaX server, the inverter warranty will be freely upgraded to 10 years standard warranty

X1/X3-Fit-G4
X1/X3-IES
X3-Ultra


ProductWarranty Period
X1-Hybrid-LV

5 years standard warranty, starting from the earlier one of the following two dates:

  • The date on which the product was first installed;

  • 9 months after the date of production


Note:

If X1-Hybrid-LV pair with SolaX battery, and connected to SolaX Cloud and generation data been successfully uploaded to SolaX server, the inverter warranty will be freely upgraded to 10 years standard warranty

ProductWarranty Period
X1-Hybrid/Fi-G3

5 years standard warranty, starting from the earlier one of the following two dates:

  • The date on which the product was first installed;

  • 9 months after the date of production;

X3-Hybrid/Fi-G2
X3-MAX
X3-MEGA-G1
ProductWarranty Period
X1-MINI/Boost/Smart G25 years standard warranty, starting from the earlier one of the

following two dates:


  • The date on which the product was first installed;

  • 9 months after the date of production


Note: 

If an inverter connected to Solax cloud and generation data been successfully uploaded to Solax server, the inverter warranty will be freely upgraded to 10 years standard warranty

X3-MIC-G1 & G2
X3-MIC Pro-G1
X3-MIC Pro-G2
ProductWarranty Period
X3-MEGA-G25 years standard warranty, starting from the earlier one of the following two dates:


  • The date on which the product was first installed;

  • 9 months after the date of production


Note: 

If an inverter connected to SolaX Cloud and generation data been successfully uploaded to SolaX server, the inverter warranty will be freely upgraded to 5 years standard warranty + 1 years parts warranty

X3-Forth


Warranty period for Accessories
ProductWarranty Period
Meter/CT2 years standard warranty, starting from the earlier one of the following two dates:


  • The date on which the product was first installed;

  • 9 months after the date of production

Pocket Wifi/LAN/4G 

V1000
DataHub
X1/X3-EPS Box
X1/X3-Mate Box
Adaptor Box
ProductWarranty Period
Off-grid EPS parallel Box5 years standard warranty, starting from the earlier one of the following two dates:


  • The date on which the product was first installed;

  • 9 months after the date of production

BMS Parallel Box


Warranty period for EV Charger
ProductWarranty Period
EV Charger

3 years standard warranty, starting from the earlier one of the following two dates:


  • The date on which the product was first installed;

  • 9 months after the date of production


Language
English
Format
PDF
Size
393KB
Last updated
20/01/2024
Warranty period for Inverters


ProductWarranty Period
X1/X3-Hybrid-G4

5 years standard warranty + 5 years parts warranty, starting from the
earlier one of the following two dates:


  • The date on which the product was first installed;

  • 9 months after the date of production


Note:

If an inverter connected to Solax cloud and generation data been successfully uploaded to Solax server, the inverter warranty will be freely upgraded to 10 years standard warranty

X1/X3-Fit-G4
X1/X3-IES
X3-Ultra
A1-Hybrid G2/A1-AC G2
X1-Split
X1-MINI/BOOST G4
X1-Smart G2
X3-MIC G2
X3-MIC-G2-LV
X3-MIC PRO-G1&G2
X3-MIC PRO-G2-LV
X3-MEGA-G2
X3-FORTH
X3-FORTH-LV


ProductWarranty Period
X1-HYBRID-LV

5 years standard warranty, starting from the earlier one of the
following two dates:

  • The date on which the product was first installed;

  • 9 months after the date of production;


Note

If X1-Hybrid-LV or X3-Hybrid G4-LV pair with Solax battery, and connected to Solax cloud and generation data been successfully uploaded to Solax server, the inverter warranty will be freely upgraded to 10 years standard warranty ;

X3-HYBRID-G4-LV


Warranty period for Accessories
ProductWarranty Period
Meter/CT2 years standard warranty, starting from the earlier one of the

following two dates:


  • The date on which the product was first installed;

  • 9 months after the date of production

Pocket Wifi/Lan/4

V1000
DataHub
X1/X3-EPS Box
X1/X3-Mate Box
Adaptor Box
ProductWarranty Period
Off-grid EPS parallel Box5 years standard warranty, starting from the earlier one of the

following two dates:


  • The date on which the product was first installed;

  • 9 months after the date of production

BMS Parallel Box


Warranty period for EV Charger
ProductWarranty Period
EV Charger

3 years standard warranty, starting from the earlier one of the following two dates:


  • The date on which the product was first installed;

  • 9 months after the date of production


Language
English
Format
PDF
Size
371KB
Last updated
12/06/2023
Warranty period for Inverters
ProductWarranty Period
X1/X3-HybridG45 years standard warranty + 5 years parts warranty, starting from the
earlier one of the following two dates:
The date on which the product was first installed;
9 months after the date of production;
X1/X3-FitG4
ProductWarranty Period
X1-Hybrid/Fi-G35 years standard warranty, starting from the earlier one of the
following two dates:
The date on which the product was first installed;
9 months after the date of production;
X3Hybrid/Fi-G2
X3-MAX
X3MEGA-G1
ProductWarranty Period
X1-MINI/Boost5 years standard warranty, starting from the earlier one of the
following two dates:
The date on which the product was first installed;
9 months after the date of production

Note:
If an inverter connected to SolaX Cloud and generation data been
successfully uploaded to Solax server, the inverter warranty will be
freely upgraded to 5 years standard warranty + 5 years parts warranty
X3-MICG1 & G2
X3MIC Pro-G1
X3MIC Pro-G2 (8-15kW)
ProductWarranty Period
X3MIC Pro-G2 (17-30kW)5 years standard warranty, starting from the earlier one of the
following two dates:
The date on which the product was first installed;
9 months after the date of production

Note:
If an inverter connected to SolaX Cloud and generation data been
successfully uploaded to Solax server, the inverter warranty will be
freely upgraded to 5 years standard warranty + 1 year parts warranty
X3MEGA-G2
X3-Forth


Warranty period for Accessories
ProductWarranty Period
Meter/CT3 years standard warranty, starting from the earlier one of the
following two dates:
The date on which the product was first installed;
9 months after the date of production
Pocket/Lan/4G
V1000
DataHub
ProductWarranty Period
Off-grid EPS parallel Box5 years standard warranty, starting from the earlier one of the
following two dates:
The date on which the product was first installed;
9 months after the date of production
BMS Parallel Box


5 years (or 1 year) parts warranty

The warranty covers only the cost of hardware material required to get the device functioning again. It excludes any inbound/outbound transportation costs or labor costs of replacement/on‐site service.


Language
English
Format
PDF
Size
793KB
Last updated
12/06/2023
Warranty period for Inverters
ProductWarranty Period
X1/X3Hybrid-G4
5 years standard warranty + 5 years parts warranty, starting from the
earlier one of the following two dates:
The date on which the product was first installed;
6 months after the date of production
ProductWarranty Period
X1-MIN/Boost/Smart10 years standard warranty, starting from the earlier one of the
following two dates:
The date on which the product was first installed;
6 months after the date of production
X3-MICG1 & G2
X3-MIC ProG1
X3MIC ProG2
X1-Hybrid/Fit
X3Hybrid/Fit
X1-AC
X3-MAX
X3MEGA-G1 & G2
X3-Forth


Warranty period for Accessories
ProductWarranty Period
Meter/CT2 years standard warranty, starting from the earlier one of the
following two dates:
The date on which the product was first installed;
6 months after the date of production
Pocket/Lan/4G
V1000
DataHub
X1/X3-EPS Box
X1/X3-Mate Box
Adaptor Box


ProductWarranty Period
Of-grid eps parallel Box5 years standard warranty, starting from the earlier one of the
following two dates:
The date on which the product was first installed;
6 months after the date of production
BMS Parallel Box


5 years parts warranty

The warranty covers only the cost of hardware material required to get the device functioning again. It excludes any inbound/outbound transportation costs or labor costs of replacement/on‐site service.


Language
English
Format
PDF
Size
211KB
Last updated
12/06/2023
Language
English
Format
PDF
Size
375KB
Last updated
12/06/2023
Language
English
Format
PDF
Size
75KB
Last updated
12/06/2023
Warranty period for Inverters
ProductWarranty Period
X1/X3HybridG45 years standard warranty + 5 years parts warranty, starting from the
earlier one of the following two dates:
The date on which the product was first installed;
9 months after the date of production
X1/X3FtG4
ProductWarranty Period
X1-Hybrid/Fit-G3

5 years standard warranty, starting from the earlier one of the 

following two dates:

The date on which the product was first installed;

9 months after the date of production

X3-Hybrid/Fit-G2
X3-MAX
X3-MEGAG1
ProductWarranty Period
X1-MINI/Boost5 years standard warranty, starting from the earlier one of the
following two dates:
The date on which the product was first installed;
9 months after the date of production

Note:
If an inverter connected to SolaX Cloud and generation data been
successfully uploaded to Solax server, the inverter warranty will be
freely upgraded to 5 years standard warranty + 5 years parts warranty
X3-MIC-G1 & G2
X3-MIC ProG1
X3-MIC ProG2 (8-15kW)


ProductWarranty Period
X3-MIC ProG2 (17-30kW)5 years standard warranty, starting from the earlier one of the
following two dates:
The date on which the product was first installed;
9 months after the date of production

Note:
If an inverter connected to SolaX Cloud and generation data been
successfully uploaded to Solax server, the inverter warranty will be
freely upgraded to 5 years standard warranty + 1 year parts warranty
X3-MEGA-G2
X3-Forth


Warranty period for Battery
ProductWarranty Period
T-BAT H 5.8 BatteryThe performance warranty of the products is valid for 120 Months from
the date on which the battery is commissioned by the installer or 6 months
after the manufacture date (whichever comes first)
HV11550 Battery
MC0600 Battery
HV10230 Battery


Warranty period for Accessories
ProductWarranty Period
Meter/CT2 years standard warranty, starting from the earlier one of the
following two dates:
The date on which the product was first installed;
9 months after the date of production
Pocket/Lan/4G
V1000.
DataHub
X1/X3-EPS Box
X1/X3-Mate Box
Adaptor Box
ProductWarranty Period
Off-grid eps parallel Box5 years standard warranty, starting from the earlier one of the
following two dates:
The date on which the product was first installed;
9 months after the date of production
BMS Parallel Box


Warranty period for EV Charger
ProductWarranty Period
EV Charger3 yeasrs


Language
English
Format
PDF
Size
165KB
Last updated
12/06/2023
Warranty period for Inverters
ProductWarranty Period
X1/X3-Hybrid-G45 years standard warranty + 5 years parts warranty, starting from the
earlier one of the following two dates:
The date on which the product was first installed;
6 months after the date of production
ProductWarranty Period
X1-MINI/Boos/Smart5 years standard warranty, starting from the earlier one of the
following two dates:
The date on which the product was first installed;
6 months after the date of production;
X3-MIC-G1 & G2
X3-MIC ProG1
X3-MIC ProG2
X1-Hybrid/Fit, X3-Hybrid/Fit,
X1-AC
X3-MAX
X3-MEGA-G1 & G
X3-Forth


Warranty period for Accessories
AccessoriesWarranty Period
Meter/CT5 years standard warranty, starting from the earlier one of the
following two dates:
The date on which the product was first installed;
6 months after the date of production;
Pocket/Lan/4G
V1000
DataHub
X1/X3-EPS Box
X1/X3Mate Box
Adaptor Box
AccessoriesWarranty Period
Of-grid eps parallel Box5 years standard warranty, starting from the earlier one of the
following two dates:
The date on which the product was first installed;
6 months after the date of production;
BMS Parallel Box


5 years parts warranty

The warranty covers only the cost of hardware material required to get the device functioning again. It excludes any inbound/outbound transportation costs or labor costs of replacement/on‐site service.

Language
English
Format
PDF
Size
351KB
Last updated
20/01/2024
Warranty period for Inverters
ProductWarranty Period
A1-HYB/AC-3.8K-G2

12 years standard warranty starting from the earlier one of the following two dates:


  • The date on which the product was first installed;

  • 9 months after the date of production

A1-HYB/AC-5.0K-G2
A1-HYB/AC-6.0K-G2
A1-HYB/AC-7.6K-G2
A1-BI-200


Warranty period for Battery
ProductWarranty Period

T-BAT-SYS-HV-5.0
(BMS: TBMS-MC60060, Battery: TP-HS50)

12 years standard warranty with 70% of rated capacity starting from the earlier one of the following two dates:


  • The date on which the product was first installed;

  • 9 months after the date of production;


Warranty period for Accessories
ProductWarranty Period
CT

5 years standard warranty starting from the earlier one of the following two dates:


  • The date on which the product was first installed;

  • 9 months after the date of production

Acrel Meter
Pocket WIFI 3.0
Pocket WiFi+ LAN
Pocket WiFi+ 4G
Meter Box
Switch Box


Language
EN
Format
PDF
Size
523k
Last updated
03/12/2024
Warranty period for Inverters

Inverters

Standard Warranty Period (purchased from Jan 2024)

X1-1.5/2.012 years
X1-2.5K/3.0K/3.3K/3.6K/4.2K/5.0K12 years
X1-3.0/3.3/3.6/4.2/5.0/6.0(X1-BOOST G3)12 years
X1-6.0/7.0/8.0(X1 Smart G1)12 years
X1-MINI- 0.6K/0.7K/1.1K/1.5K/2.0K/2.5K/3.0K/3.3K-G412 years
X1-BOOST-2.5K/3K/3.3K/4.2K/3.6K/5K/6K-G412 years
X1-SMT-5K/6K/7K/8K/9K/10K-G210 years
X1-hybrid-3.0/3.7/4.6/5.010 years
X3-hybrid-5.0/6.0/8.0/10.010 years
X1-hybrid-3.0/3.7/5.0/6.0/7.5 G410 years
X3-hybrid-5.0/6.0/8.0/10.0/12.0/15.0 G410 years
X1-fit-3.0/3.7/4.6/5.010 years
X3-fit-5.0/6.0/8.0/10.010 years
X1-fit-3.0/3.7/5.0/6.0/7.5 G410 years
X3-fit-8.0/10.0/12.0/15.0 G410 years
X3-5.0/6.0/7.0/8.0/9.0/10.010 years
X3-8.0P/10.0P/12.0P/15.0P10 years
X3-MIC-3K/4K/5K/6K/8K/10K/12K/15K G210 years
X3-PRO-8K/10K/12K/15K/17K/20K/25K/30K G210 years
X3-ULT-15KP/15K/19.9K/20K/25K/30K10 years
X1-IES-3K/3.7K/4.6K/5K/6K/8K10 years


Warranty period for Battery

ProductStandard Warranty Period

TRIPLE POWER Battery Series(T-Bat 3.0Series/T-Bat H 3.0 V2 Series/T-Bat 4.5Series/ T-Bat 5.0 Series/ T-Bat 5.8 Series /T-Bat 5.8 V2 Series/ T-Bat 6.3 Series/T-BAT HS 3.6 Series) 

T-BAT HS 5/10/15/20/25/30

10 years


Warranty period for Accessories
AccessoriesStandard Warranty Period
Adapter Box2 years

X1-EPS

2 years
X1-Mate Box
2 years
X3-EPS Box2 years
X3-Mate Box
2 years
DataHub 2 years
Pocket series V2.0/3.0/4.02 years
meter2 years
X3-EPS Parallel Box/ Box G25 years
BMS Parallel Box5 years


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Italiano
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PDF
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2.52M
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02/21/2024
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PDF
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686k
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12/20/2023
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English
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PDF
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1.05M
Last updated
03/14/2024
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English
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1.51M
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03/14/2024
SolaX Power Network Technology (Zhejiang) Co.,Ltd.
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